The “Unpack” task is part of the "Advanced Processing" workflow and becomes available once the return has been authorized. It allows your warehouse operator to unpack and register a product.

This action becomes available in the actions button once the return has been received.

Unpack action

For each product on the return an asset is created during the unpack action.

During the unpack action each asset is added to a container. Furthermore additional data can be registered in data fields that can be set up as system attributes.

Each unpacked asset can still be edited or deleted.

If more assets have been added then expected, the product line will be tagged as "Surplus".

Add unexpected product

If a product has been received that has not been registered on the return, an unexpected product can be registered and unpacked.

Inspect action

Each asset that has been unpacked can be inspected.

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