Receiving a return is supported by the receive option in the operations module. Typically, this action is executed by a warehouse operator.
The receive action is visible in the service module with the color yellow. The action cannot be executed in the service module. Clicking the button takes you to the operations module to complete the task (if allowed with your role).
After the receive step the status of the returns can reach the following status:
- From Logistics/Requested to Processing/Received: the return has been received and is ready for check-in.
- From Logistics/Submitted to Processing/Received: the return has been received and is ready for check-in.