The return shipping mail is mandatory and will be automatically send when the return has been authorized.

This is the default set up of the return shipping mail. The values between {{....}} should not be removed or translated. The system dynamically puts the the right data for the return.


Shipping Label for your return {{ ReturnReference }}


Dear {{ CustomerAddressee }},

We want to inform you that we have authorized your return request with reference:
{{ ReturnReference }}.


Shipment information


The shipping label and packing list have been attached. Please take care that you only returned the authorized products to us.

In case you have any questions do not hesitate to contact us.

Best regards,
{{ PortalName }}

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