Introduction
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Written by Customer Success
Updated over a week ago

Customer returns can create a return in 4 ways:

  • Hosted portal: Customers can create, ship, and track a return in a hosted portal. This portal is optimized for desktop, tablet, and mobile. The portal can be used with or without a user account. Read more ...

  • Return Link: Customers can create a return in the hosted portal by following a specific link. You can create this link in your system. Read more ...

  • Create Return API: Customers can create a return in your system connected to the 12Return API. Read more ...

  • Support Desk: Support agents can create for the customer in the Support Desk module of the Merchant Dashboard. Read more ...

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