Inbound

The inbound process supports both the manifest flow and container flow. The inbound module contains 2 functions:

  • Receive to manifest (manifest process)
  • Receive and grade to container (container process)

Manifests

Returns are handled at the return level without checking the content of a return.

The inbound process is a one-step process that is completed in one user interaction:

  • Receive returns and sort to a manifest per client

This action updates the status of a return in Return Bird to processing/received.

Containers

Returns are handled at the product level by checking the content of the return.

The inbound process is a four steps process that can be completed in one user interaction:

  • Receive return

This action updates the status of a return in Return Bird to processing/received.

  • Receive product
  • Grade product and sort to container per disposition type per client
  • Complete return

This action updates the status of a return in Return Bird to settlement/requested.

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