Email profile
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Written by Customer Success
Updated over a week ago

Email profiles are a feature for the configuration of various email settings. They allow you to configure the technical aspect of emails to be sent from different servers and with various parameters / receiving parties. You can create email profiles separate from your email templates or email configuration, and use them where you deem necessary. If no email profile is configured, emails will be sent from [email protected] by 12Return.

Email profiles can be created in the Settings Module under channels.


First, you need to define the general settings of the email profile. Please note that the email profile will not work without the advanced settings.

Advanced settings

Second, you need to define the configuration of your email server.

Email templates

Once you have created an email profile you can assign it to an email template.

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