Master Data is the system used to configure various settings that we use throughout your account. These settings are used to decide on certain core settings for your agents and customers.

Master Data is maintained at 3 levels of the system, with each level having more detailed control.

  • Account-level settings change settings for the entire system.

  • Portal (channel) level settings only affect that specific portal

  • Return Type (return policy) settings are only for that specific returns creation flow.

At the return type level you can specify 2 types of master data:

Countries

On the return type level, countries decide which are available for this specific return type for the creation of returns.

Currencies

On the return type level, currencies decide which are available for this specific return type for the creation of returns.

Did this answer your question?