The return shipping mail is mandatory and will be automatically sent when the return has been authorized.

This is the default set up of the return shipping mail. The values between {{....}} should not be removed or translated. The system dynamically puts the right data for the return.


Shipping Label for your return {{ ReturnReference }}


Dear {{ CustomerAddressee }},

We want to inform you that your return {{ ReturnReference }} is ready to ship.


Shipment information


In case you haven’t downloaded the shipping label and packing list yet, these have been attached.

In case you have any questions do not hesitate to contact us.

Best regards,
{{ PortalName }}

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