ACCESS

Access to the hosted portal is supported in multiple ways:

  • No login: Customers can access the portal without a user account.
  • No login with return link: Customers can access the portal with a predefined return link.
  • User Account: Customers can log in to the portal with a regular user account.
  • Organization user account: Customers can log in to the portal with an organization user account.

Return Link

If you don't want to publicly expose the link to the return portal, you can use a specific return link format to send to your customer. This way you can expose the return link while communicating with your customer. For example when you use a support system like Zendesk or Intercom. Read more ...

User account

Users can log in to the hosted portal in 2 ways:

RETURNS

The hosted portal exists of 3 sections:

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