Inbound
The inbound process supports both the manifest flow and container flow. The inbound module contains 2 functions:
- Receive to manifest (manifest process)
- Receive and grade to container (container process)
Manifests
Returns are handled at the return level without checking the content of a return.
The inbound process is a one-step process that is completed in one user interaction:
- Receive returns and sort to a manifest per client
This action updates the status of a return in Return Bird to processing/received.
Containers
Returns are handled at the product level by checking the content of the return.
The inbound process is a four steps process that can be completed in one user interaction:
- Receive return
This action updates the status of a return in Return Bird to processing/received.
- Receive product
- Grade product and sort to container per disposition type per client
- Complete return
This action updates the status of a return in Return Bird to settlement/requested.