Customers can schedule a collection by UPS at the ups.com website.
Schedule a collection:
- Go to ups.com
- Select the location from where you return
- Open the shipping menu
- Select schedule a collection
Instructions for the customer:
Below is a typical instruction that you can include in the Deliver to UPS instructions.
Schedule a pickup via the UPS website. Here’s how:
- When prompted, add your UPS tracking code into the relevant field.
- Next, add your address details and check the Residential Address box. UPS Account Number can be left blank.
- On the next page, list the package weight as 2kg. In the column marked UPS EU International Services, select UPS Standard.
- Choose your preferred pickup date and time and complete your UPS pickup request.