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Robin
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Written by Customer Success
Updated over 3 years ago

Integration type:

Native Robin app.

Purpose:

Manage returns in Robin. With the new app, support agents have a 360 customer view in Robin with all relevant data of the return.

Setup 12Return

Create API credentials in your Returnbird account. Learn more ...

Setup Robin:

Install the app in your Robin account and add the API credentials from your 12Return account.

  • accountName: the name of your 12Return account as in https://accountname.returnbird.com

  • clientIdentifier: as defined in 12Return

  • clientSecret: as defined in 12Return

  • apiKey: as defined in 12Return

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