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Introduction
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Written by Customer Success
Updated over 2 years ago

The OPS Control part of the Merchant Dashboard in Return Bird.

It supports operations teams in their daily work to get things done. It exists of the following modules:

  • Dashboard

  • Failed shipments

  • Pickup booking

OPS Control works with a role-based access control system to specifically give access to each role. Further, it supports getting things done by presenting the agent with the work needed.

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