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Prestashop
Customer Success avatar
Written by Customer Success
Updated over a year ago

Integration type:

Order Connector

Purpose:

Retrieve the details of an order from Prestashop to create a return in the returns portal

Setup Prestashop:

You need to create a "Webservice" in your Prestashop backend. Please generate a key and give access to view the following resources.

  • order_states

  • currencies

  • countries

  • states

  • orders

  • order_details

  • products

  • customers

  • addresses

Setup 12Return:

For each return policy, you can activate the integration. This will be done by our support team.

Please provide the following data to our support team:

  • URL
    Please use your shop URL. You can easily find this URL by following these simple steps: Go to 'Advanced Parameters' -> 'Configuration Information' -> 'Store Information'.

  • API KEY
    This is the generated key of the Prestashop setup.

Additional information

Please also provide us with a test order (order number and email) to test the connection.

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