In the account settings, you can define automation rules that automate the key decisions in the returns process.
Return Profiling
Return Profiling automates decisions to authorize a return. You can define smart rules that automate when returns are accepted and against what conditions. The Return Profiling automation rules are available in the Professional and Enterprise plans. Read more ...
Dynamic Routing
Dynamic Routing automates logistics planning. You can define smart logistics plans that automate where returns are shipped to and how. Read more ...
Settlement Planning
Settlement Planning automates the resolution of returns. You can define smart rules that automate how returns are settled with the customer via settlement memos. Read more ...
Revalue Optimizing
Revalue Optimizing automates the disposition of returned products. You can define product grading rules that automate how returned products should be handled to recover the product value. Read more ...