12Return offers secured communication over SSL.

SSL certificates are supported in 2 ways:

Your account at returnbird.com

By default, your account will be set up at the returnbird.com domain. Accounts with the Essentials plan will always run on this account.

12Return maintains SSL certificates that are automatically refreshed every 3 months. If you use our API, your system needs to be prepared to deal with auto-refresh of SSL certificates.

Your account with a custom domain

The Professional and Enterprise plans support a custom domain.

12Return maintains SSL certificates that are automatically refreshed every 3 months. If you use our API, your system needs to be prepared to deal with auto-refresh of SSL certificates.

As an option, you can also use your own SSL certificate. Our support team will help to maintain these certificates.