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Your Returns Process

Your Returns Process

Practical tips and tricks to set up your returns process with 12Return.

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35 articles in this collection
Written by Stef de Bont
Accounts

Sandbox

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Written by Stef de Bont
Updated over a week ago
Localization

Multiple languages

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Set up multiple languages

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The language of a return

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Communication

Communication options

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Updated over a week ago
Return Material Authorization (RMA)

Warranty Check

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Updated over a week ago

Authorizing products

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Updated over a week ago

Authorizing a return

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Updated over a week ago
UPS

Setting up a carrier with your UPS account

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How to use UPS for returns to Europe

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Schedule a pickup with UPS

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DHL Express

Setting up a carrier with your DHL account

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Pickup Booking Mail for DHL Express

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Pickup booking for DHL Express

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Shipping instructions DHL Express

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Updated over a week ago
Virtual Drop-off

Setting up a virtual drop-off carrier

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Virtual Pickup

Setting up a virtual pickup carrier

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Updated over a week ago
Emails

Return Created Mail

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Return Requested Mail

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Return Authorized Mail

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Updated over a week ago

Return Rejected Mail

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Return Shipping Mail

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Return Received Mail

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Return Completed Mail

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Return Cancelled Mail

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Shipment Pickup Mail

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Shipment Reminder Mail

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Returns Management Operations

Introduction to Operations

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Updated over a week ago

Light Processing (Return Bird)

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Updated over a week ago

Advanced Operations (Return Dock)

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Updated over a week ago
Documents

Packing List

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Updated over a week ago

Shipping Invoice

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Updated over a week ago
API

For administrators

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Updated over a week ago

For developers

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Add-ons

Single Sign On (SSO)

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Updated over a week ago