shipcloud (former 12Return)

Customer Success

Practical tips and tricks for your returns process

Your Returns Process

Sandbox

Accounts

Multiple languages

Set up multiple languages

The language of a return

Localization

Communication options

Communication

Warranty Check

Authorizing products

Authorizing a return

Non-returnable products

Return Material Authorization (RMA)

Carrier services

Automated tracking

Package type measurements

Setting up a virtual pickup carrier

Setting up a virtual drop-off carrier

Setting up a carrier with your UPS account

How to use UPS for returns

Setting up a carrier with your DHL account

DHL Express

Payment gateway for labels

Payment

For administrators

For developers

Single Sign On (SSO)

SSL certificates

Add-ons

Platform Status

Developer

Website

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