Your Returns Process
Practical tips and tricks to set up your returns process with 12Return.
36 articles in this collection
Written by Customer Success
Written by Customer Success
Localization
Multiple languages
Written by Customer Success
Updated over a week ago
Updated over a week ago
Set up multiple languages
Written by Customer Success
Updated over a week ago
Updated over a week ago
The language of a return
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Material Authorization (RMA)
Warranty Check
Written by Customer Success
Updated over a week ago
Updated over a week ago
Authorizing products
Written by Customer Success
Updated over a week ago
Updated over a week ago
Authorizing a return
Written by Customer Success
Updated over a week ago
Updated over a week ago
Non-returnable products
Written by Customer Success
Updated over a week ago
Updated over a week ago
Carrier services
Carrier services
Written by Customer Success
Updated over a week ago
Updated over a week ago
Setting up a virtual pickup carrier
Written by Customer Success
Updated over a week ago
Updated over a week ago
Setting up a virtual drop-off carrier
Written by Customer Success
Updated over a week ago
Updated over a week ago
UPS
Setting up a carrier with your UPS account
Written by Customer Success
Updated over a week ago
Updated over a week ago
How to use UPS for returns to Europe
Written by Customer Success
Updated over a week ago
Updated over a week ago
Schedule a pickup with UPS
Written by Customer Success
Updated over a week ago
Updated over a week ago
DHL Express
Setting up a carrier with your DHL account
Written by Customer Success
Updated over a week ago
Updated over a week ago
Pickup booking for DHL Express
Written by Customer Success
Updated over a week ago
Updated over a week ago
Emails
Return Created Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Requested Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Authorized Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Rejected Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Shipping Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Received Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Completed Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Return Cancelled Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Shipment Pickup Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Shipment Reminder Mail
Written by Customer Success
Updated over a week ago
Updated over a week ago
Returns Management Operations
Introduction to Operations
Written by Customer Success
Updated over a week ago
Updated over a week ago
Light Processing (Return Bird)
Written by Customer Success
Updated over a week ago
Updated over a week ago
Advanced Operations (Return Dock)
Written by Customer Success
Updated over a week ago
Updated over a week ago
Documents
Packing List
Written by Customer Success
Updated over a week ago
Updated over a week ago
Shipping Invoice
Written by Customer Success
Updated over a week ago
Updated over a week ago