The entire customer-facing part of Return Bird is supported in multiple languages.

Customer-facing elements in multi-language

The customer-facing part of Return Bird exists of:

  • Customer Portal
  • Email
  • Documents

Within the Customer Portal, the following elements are supported in multiple languages:

  • Portal content
  • Return Policy descriptions
  • System attributes
  • Custom attributes
  • Carrier descriptions
  • Carrier instructions

Within emails and documents, the following elements are supported in multiple languages:

  • Email subject
  • Document title
  • Body text elements
  • Custom HTML

Languages

The following languages are supported:

Fully supported:

The customer portal is fully translated for these languages:

  • English (default)
  • Dutch
  • French
  • German
  • Danish
  • Spanish
  • Italian
  • Swedish
  • Polish

Partial supported:

You can select these languages to add translations but the customer portal is not translated by default. Full support is planned for January 2021.

  • Finnish
  • Norwegian

Setup

Adding another language requires the following setup.

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