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Shopware 6
Customer Success avatar
Written by Customer Success
Updated over a year ago

Integration type:

Order Connector

Purpose:

Retrieve the details of an order from Shopware 6 to create a return in the returns portal.

Setup Shopware:

You need to create an "User" in your Shopware 6 backend. Please set up the username and the password for this user. This new user account has to be linked to a role with the necessary permissions.

Setup 12Return:

For each return policy, you can activate the integration. This will be done by our support team.

Please provide the following data to our support team:

  • URL
    Please use your license domain. You can easily find this URL by following these simple steps: Go to Settings -> 'System' -> 'Shopware account'.

  • User name: The entered user name of the created user.

  • Password: The entered password of the created user.

Additional information

Please also provide us with a test order (at least order number) to test the connection.

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