At the attribute settings you can define the options for 2 system attributes:

  1. Return reason
  2. Service request

Return reason

You can define the return reason options that customers can select when they create a return.

When you have defined the return reason options, you can activate the return reason attribute in the parameters section.

Service request

You can define the service request options that customers can select when they create a return.

When you have defined the service request options, you can activate the return reason attribute in the parameters section.

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